Shipping policy

Production & Delivery Times

• Average production time is 2 days for EU orders and 1 day for UK orders.
• Orders typically arrive within 3–5 weekdays after shipment, though delivery times may vary by destination.

Order Changes

• Orders cannot be cancelled or modified once sent to production, including changes to shipping addresses.

Address & Delivery Issues

• Frances canvases is not responsible for lost orders or delays due to incorrect addresses, and if a recipient refuses delivery or customs duties are denied, no refund or replacement will be provided.

Customs & Taxes

• The customer is responsible for any customs duties, taxes, or other fees applicable to their shipment.

Shipping Reach

• ships to 32 countries.